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| Airport Operations and Management 12 May- 23 June 2010 |
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| by B.A.T.S |
| Wednesday, May 12, 2010 |
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How You Will Benefit:
Identify the duties of the station manager in an airport organisation, the management skills needed to carry out these duties and the inter-relationship of the various functions at an airport which affect the role of the station manager.
Designed for:
• Staff working for or at an airport
• Travel industry staff wanting to understand airports
• Police, immigration and customs staff having to deal with airports
• People wanting to work in aviation by bettering their knowledge
• Ground handling managers and ground handling companies.
Concise Course Content:
Module One
• Airport customers and partners
• The economic impacts of airports
• Airport master planning
• Meteorological and air traffic services
• Safety and security: Methods for detecting passengers traveling under a false
identity, extension of the use of biometrics to passengers…
• Airport certification
• Different types of terminals
• Processing passengers, baggage and freight
• External services: water supply, sanitary sewage, natural gas and solid waste management
• Capacity, congestion, planning for peak demand
• Impact of the evolution of aircraft on airport facilities and new fuel
• Sustainable development at the airport level…
Module two
• Handling agreements and services for other airlines
• Fraud prevention
• Airline catering activities
• Calculation of staff
• Ramp safety
• Aviation security
• Baggage handling
• People management…
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