CTA - Certified Travel Associate

A big saving indeed only 195 USD (standard rate is 850 USD) Includes books and certificates...


The CTA program trains travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.

The CTA program will be completed in around 1 month (twice a week from 6 till 8 pm.); however, candidates have only a maximum full year (12 months) to take the test. (International USA Certificate + ATTAL Certificate + Books...)

The CTA curriculum covers a total of 12 courses:

1. Business Writing Skills
2. Customer-Focused Selling
3. Customer Service,
4. Interpersonal Communication,
5. Professionalism at Work,
6. Selling Special Interest Travel,
7. Touring the World
8. Understanding Customer Needs
9. Planning itineraries
10. Selling all -inclusive resorts
11. Selling escorted vacations
12. Time management.

You will also find so many programs that have been approved by The Travel Institute for CEUs (Continuing Education Units) as:

CLIA Accredited Cruise Counselor
College of Disney Knowledge Program
Hyatt Travel Specialist
IHG (Intercontinental) Agent University
Jordan Travel Specialist
Jumeriah Hotels
Kenya Authorized Travel Specialist
Morocco Specialist
Ramada Specialist
SELL River Cruising
SELL Romance Travel
Shangri-La Hotels and Resorts Specialist…etc.

For more info please click the below link:

http://www.icontact-archive.com/NRCTqX2Wssf916xv2R77I2pR_0UF5clS?w=2

Or Call 01-390555 / 666
Email: ali@beiruttravelacademy.com / hassan@beiruttravelacademy.com


Courses Will be held in ATTAL (Association of Travel and Tourism Agents in Lebanon) in Achrafieh Facing ABC Mall Al Salam Bldg. Al Salam Street Near Falefil Freiha.

Negotiation for Mutual Gain - 19.03.2013 - Sagesse University

A must have skill as it occurs daily

This should be a holy guide to Salespersons as Communication and Negotiation are 2 top skills to make a sale

With University Certificate and Book....

Concise Outline:

Introduction

- When you should not negotiate?
- A Good Negotiator is….
- Negotiation Lingo
- Pre-test

Understanding Negotiation
- Negotiation Defined
- Attitudes in Negotiation

Preparing for Negotiation
- Gathering Information
- Time Pressure
- Sources of Power

Communicating in Negotiation
- Giving verbal signals
- Die hard Bargainers…

Gaining Agreement
- Shared Interest
- Third Party
- Time
- Objective Criteria
- Inventing Options: A Two-Step Method

Dealing with Techniques and Tactics
- Higher Authority
- Good Guy/Bad Guy
- Deception
- Refusal to Negotiate
- Stressful Environment
- Stalling
- Ultimatum..etc. 

C.T.A. (Certified Travel Associate)

(Starting 29th January 2013)

 

The CTA program trains travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.

 

The CTA program will be completed in maximum 2 months (twice a week from 6 till 8 pm.); however, candidates have only a maximum full year (12 months) to take the test. (International USA Certificate + Books...)

 

 

The CTA curriculum covers a total of 12 courses.

 

  1. Business Writing Skills
  2. Customer-Focused Selling
  3. Customer Service
  4. Interpersonal Communication
  5. Professionalism at Work
  6. Selling Special Interest Travel
  7. Touring the World
  8. Understanding Customer Needs
  9. Planning itineraries
  10. Selling all -inclusive resorts
  11. Selling escorted vacations
  12. Time management.

You will also find so many programs that have been approved by The Travel Institute for CEUs (Continuing Education Units) as:

 

  • CLIA Accredited Cruise Counselor
  • Club Med Expert Agent
  • College of Disney Knowledge Program
  • Hyatt Travel Specialist
  • IHG (Intercontinental)  Agent University
  • Jordan Travel Specialist
  • Jumeriah Hotels
  • Kenya Authorized Travel Specialist
  • Morocco Specialist
  • Ramada Specialist
  • SELL River Cruising
  • SELL Romance Travel
  • Shangri-La Hotels and Resorts Specialist…etc.

Maximum Deadline to register 25th January 2013.

 

 

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